Richard Cunningham

About Richard Cunningham

Richard Cunningham is a principal of What’s Working in Biz, http://www.whatsworking.biz, a publisher of business audiobooks and online audio programs on marketing, sales, and small business strategies.

Winning Sales Proposals

Your proposal is selling for you when you’re not there, so it must reflect your standards of professionalism.Like it or not, sales proposals are a tool of the trade, and writing a well-crafted proposal can mean the difference between winning...
Date Posted: April 19, 2004

Public Relations Strategies: Announcing News on a Press Tour

Gaining news coverage on a successful press tour requires planning, preparation, and follow up.Under the right circumstances, physically traveling to the media on a press tour is a great way to contact multiple media outlets.
Date Posted: April 05, 2004

Customer Loyalty in the Technology Industry

For technology companies, service after the sale has emerged on equal footing with innovation as a competitive advantage.As technology-related products and services touch nearly every area of our lives and our businesses, technology has become...
Date Posted: March 29, 2004

Shorten Sales Cycles in Complex Sales Environments

Help buyers discover the answers they need to understand and align all of their decision variables.In complex sales, salespeople often find themselves negotiating their way through a web of decision influencers, conflicting initiatives, and multiple...
Date Posted: March 22, 2004

Negotiating Skills: Ask For More Than You Expect To Get

It creates some negotiating room, and you might just get what you’re asking for.Whether playing the role of buyer or seller in a sales transaction, asking for more than you expect to get is a classic opening position in negotiations.In the...
Date Posted: March 15, 2004

Developing a Formal Brand Messaging Document

Ensure everyone in your company sings from the same sheet of music when it comes to communicating a consistent brand message.Imagine one of your customers calling six different people in your company.
Date Posted: March 08, 2004

Search Engine Marketing: Are You Accidentally Hiding From Potential Customers?

You may be hiding if the search engines can’t ‘see’ all of your site’s relevant content.You’ve invested a great deal of time and effort carefully crafting compelling, helpful website content for prospective customers.
Date Posted: February 24, 2004

Is Now the Right Time to Become An Entrepreneur?

A number of economic changes are magnifying the role of small business and creating the impetus for entrepreneurship.In the past, many people perceived small business owners as shopkeepers – the mom ‘n pop shops.
Date Posted: February 17, 2004

Don’t Let Legitimate Email Marketing Campaigns Suffer A Junk Mail Fate

Volume-based filtering may be pre-sorting your marketing messages to the bulk folder or worse.You’ve got a great product, fantastic customer service, and a loyal base of customers that opt-in to your email list.
Date Posted: February 09, 2004

Successful Sales People Know Which Differentiators Matter

Know where to focus. Not everyone evaluates product solutions with the same decision criteria.When sitting toe-to-toe with a prospective client, how well do you answer the question, “What sets you apart from your competitor?”Tom Snyder,...
Date Posted: February 02, 2004