Michael Hepworth

This kind of attitude is not unique to high-tech firms, but it was definitely a dominant theme one day last week when I was a guest at a discussion group for technology companies selling into health care.

en I was a teenager, I had a friend Gavin, who had a very direct approach with the young ladies in the town where we lived. We used to laugh because he got a lot of slaps, and we were also envious because he was sometimes successful.

Bringing in new customers is expensive and often difficult. Here is one effective but frequently overlooked way to reduce the difficulty.Businesses, even the most customer oriented ones, tend to expect the customer to take the risk when doing...

As a kid growing up in the bush in what’s now Zimbabwe, I was always fascinated by how the local tribesmen lived off the land. I learned early on that monkeys are considered food, but of course are both hard to catch or kill with traditional...