Janice D. Byer, MVA

Clients… they are the most important influence in the success of any business. It is vital to keep them satisfied and happy.Clients should be catered to. Their every need should be met and more.

When you picture a business professional’s typical office scenario, what comes to mind? A classy man or woman, dressed in a high priced business suit, an overflowing briefcase sitting on the corner of the desk, dictating memos and delegating...

Well, autumn is upon us and with the onset of this season comes cleaner air and colourful outdoor scenery and, it is also prime season for trade shows.

Calgon… Take me away!Okay, sorry about that.. a bit of an inside joke. Or, was it? How many times a day do you find yourself muttering those words to yourself.

Virtual Assistants (also known as VAs) are home-based entrepreneurs who take pride in providing fellow small business professionals with a wide range of office tasks, from administrative support to web design & maintenance.

Running any office can be challenging, even in the best of circumstances. Whether the company is a small business or a large corporation, as it grows so does the amount administrative tasks that need to be carried out on a daily basis.For some...

Have you ever had one of those days when you just feel like something is missing? … something just doesn’t feel right… like you should be doing something but you can’t remember what?

As small business owners, we often take on more than we can handle. Wearing all the hats running our businesses, as well as the other commitments we have (i.e. volunteer work, family, etc.), can sometimes leave us feeling overworked, frustrated, and...