Adam Ramshaw

About Adam Ramshaw

Adam Ramshaw is a cofounder and Director of Genroe (http://www.genroe.com.au). With practical global and local experience in measuring and managing customer retention he has advised a range of clients from large listed companies to small business on how best to leverage their customer information. Adam is a speaker domestically and internationally on developing and implementing customer focused programmes and data analytics.

Gerencia de la experiencia del cliente: ¿Desafiará siempre a su primo rico CRM?

Recientemente el cliente que la gerencia de la experiencia (CEM) ha comenzado a conseguir más perfil pero lo sigue siendo justo una buena idea que emerge en un área de la comercialización pensada dominada actualmente por la gerencia...
Date Posted: September 22, 2006