Business and Finance Articles (Sorted by popularity)

If you've called for customer service recently you're familiar with this recorded message "This call may be recorded or monitored for quality purposes." I immediately think to myself, "Oh great, here comes the game of 20...

Business, non-profit and association managers committing their public relations resources to (1) doing something about the behaviors of those important outside audiences that most affect their operation, (2) creating the kind of external stakeholder...

As a business, non-profit or association manager, you have a clear choice when you set up your public relations. Arrange your resources to generate a variety of product and service plugs on radio, and in newspapers and in magazines.

January is always a good time to grab bargains so when I noticed that two well-known blind companies were advertising 35% off their blinds, I decided to give them a call… and it was an interesting experience.Company A This person turned up on...

The first and final rule of quality writing is this: what doesn't strengthen your writing, weakens it.There are no neutral words when you're trying to be persuasive - every word must be doing real work and every sentence must be necessary.

Unlike other investors, my venture into real estate was a natural extension of my secondary business as the IP Ware software developer. However, opportunity and perseverance beget wealth, or at least a decent side income.

Can you close a sale in just seven seconds? If you make a great first impression, you can do it even faster. Seven seconds is the average length of time you have to make a first impression.

Is your home office a spare room full of whatever doesn't fit anywhere else? Does your daily commute end with winding your way through a corporate maze to your own crowded cubicle?

The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). According to Gartner, the outsourcing market in Europe has grown with over 6%, BPO with 10%.

The underground train in London can get you anywhere when you know how to maneuver all the options. Like our subways, London under ground is a busy place.