Can't grow your business in recession? You are wrong!
| by Caesarea Howard | November 10, 2008
First of all, provide extra payment channels.
Credit cards
Are you allowing your customers to pay by credit card? Every purchaser has preferences and wants flexibility in how they pay for products and services. They want fast, easy and most of all, secure transactions. By accepting credit card, you can: - Get faster settlement and improved business cash flow, increased protection against fraud. - Capability to process international transactions. - Your customers can avoid cheque or bank transfer, they get credit payment terms and you get your payment in just 4 days. Hence, it's benefiting both, you and your customer. Therefore, to meet your customers' demand and improve your revenue, start accepting credit card from your customer today!
Procurement cards
Procurement cards are designed to deal with high volume of low value, often repetitive, purchases made on a daily basis. Most of the Local and Central Government Agencies are using procurement cards for transactions. If your business accepts procurement card, you can get onto a list of capable suppliers.
It needn't be expensive
The ITS Bureau service will process your invoices into procurement card transactions for you for just a 25 joining fee and 1 per transaction.
If your business has larger volumes, ITS Procurer online can be up and running in 2-5 days at a cost of 350 to authorize you to process telephone and mail order procurement card transactions online.
PayPal
Some customers dont want to use credit cards on sites they arent familiar with. Accept Pay Pal and they can pay by card even if you dont accept cards directly.
You could also avoid bank charges by using e-bay/PayPal for all your transactions with your suppliers/customers. This allows you purchase and sell without having to go through any bank at all.
Option number 2: Design a low-cost variant of your current business.
Primark outperform Marks & Spencers !!
It's clear that you wouldn't want to undermine your present business or let down your existing customers who are satisfied with your current products/services. However, do your customers believe that your brand offers better value than your competitors? Are some of your customers already switching brand for better value product/service?
Think about what you can do without lowering your prices. Can you create a value offering that runs alongside, so your customers can have more options without buying from your rivals?
Differentiate the product or service: The value product or service must be specific so that you don't undermine your mainstream product/services. Can you find a lower cost equivalent; this can have a less elaborate package, or cheaper cost ingredients, a smaller pack size, lower service levels, shorter warranty. Take a look at Tesco's value offering, these are just the same products the cut price stores have always been offering, but now given shelf space by the big boys to give their customers the options without going across the road.
Differentiate the delivery: These offerings are for customers who are looking for a way to save money, not a discount invitation to present customers!!
Therefore, place them in a separate room, advertise in a separate brochure, set them on a separate website, let your buyers know they exist but let them know this is a low cost option with lower levels of customer experience and product/service differences.
Thirdly, search for new customers
Many situations change during a recession, and this creates extra opportunities for some businesses.
We have all watch the redundant investment bankers on TV. Others will also be searching for new opportunities. Many will be starting new businesses.
What can you offer them: can you market to the redundany program with a franchise opportunity, business services or supplies.
But remember that most will not survive- Dont expose yourself to too much debt let them pay by credit card.
This article has been written by Caesarea Howard, who works for Davies McLennon Chartered Accountants. If you are looking for a Stockport Accountant or Manchester Accountant, visit Davies McLennon website to find out more info.
Credit cards
Are you allowing your customers to pay by credit card? Every purchaser has preferences and wants flexibility in how they pay for products and services. They want fast, easy and most of all, secure transactions. By accepting credit card, you can: - Get faster settlement and improved business cash flow, increased protection against fraud. - Capability to process international transactions. - Your customers can avoid cheque or bank transfer, they get credit payment terms and you get your payment in just 4 days. Hence, it's benefiting both, you and your customer. Therefore, to meet your customers' demand and improve your revenue, start accepting credit card from your customer today!
Procurement cards
Procurement cards are designed to deal with high volume of low value, often repetitive, purchases made on a daily basis. Most of the Local and Central Government Agencies are using procurement cards for transactions. If your business accepts procurement card, you can get onto a list of capable suppliers.
It needn't be expensive
The ITS Bureau service will process your invoices into procurement card transactions for you for just a 25 joining fee and 1 per transaction.
If your business has larger volumes, ITS Procurer online can be up and running in 2-5 days at a cost of 350 to authorize you to process telephone and mail order procurement card transactions online.
PayPal
Some customers dont want to use credit cards on sites they arent familiar with. Accept Pay Pal and they can pay by card even if you dont accept cards directly.
You could also avoid bank charges by using e-bay/PayPal for all your transactions with your suppliers/customers. This allows you purchase and sell without having to go through any bank at all.
Option number 2: Design a low-cost variant of your current business.
Primark outperform Marks & Spencers !!
It's clear that you wouldn't want to undermine your present business or let down your existing customers who are satisfied with your current products/services. However, do your customers believe that your brand offers better value than your competitors? Are some of your customers already switching brand for better value product/service?
Think about what you can do without lowering your prices. Can you create a value offering that runs alongside, so your customers can have more options without buying from your rivals?
Differentiate the product or service: The value product or service must be specific so that you don't undermine your mainstream product/services. Can you find a lower cost equivalent; this can have a less elaborate package, or cheaper cost ingredients, a smaller pack size, lower service levels, shorter warranty. Take a look at Tesco's value offering, these are just the same products the cut price stores have always been offering, but now given shelf space by the big boys to give their customers the options without going across the road.
Differentiate the delivery: These offerings are for customers who are looking for a way to save money, not a discount invitation to present customers!!
Therefore, place them in a separate room, advertise in a separate brochure, set them on a separate website, let your buyers know they exist but let them know this is a low cost option with lower levels of customer experience and product/service differences.
Thirdly, search for new customers
Many situations change during a recession, and this creates extra opportunities for some businesses.
We have all watch the redundant investment bankers on TV. Others will also be searching for new opportunities. Many will be starting new businesses.
What can you offer them: can you market to the redundany program with a franchise opportunity, business services or supplies.
But remember that most will not survive- Dont expose yourself to too much debt let them pay by credit card.
This article has been written by Caesarea Howard, who works for Davies McLennon Chartered Accountants. If you are looking for a Stockport Accountant or Manchester Accountant, visit Davies McLennon website to find out more info.
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