Go Beyond Information
| by Kate | October 25, 2008
The more connected I am with a company the more I trust them and the more I’m going to be willing to devote my time to them.
The purpose of newsletter printing is to help develop that very kind of bond with your customers, and I applaud all of the companies who are making good use of this effective form of marketing. Something to remember though is that not all newsletters are made equal, and too often I see a lot of wasted opportunities because a company doesn’t use newsletter printing as best they could.
What I see the most in newsletters is a variety of different articles dealing aspects of what the company is planning. It will list upcoming sales and new products the company is pursuing. Often it deals with how good sales were on a particular month, and other innovations in the industry as a whole.
Now, all of this information is good. I’m not saying you shouldn’t write anything dealing with topics like this. What I do think though is that you can go beyond just a bit of information on your company.
The first thing to do is put a strong face on your company. Talk about your employees as well and what they’re doing. Have your employee of the month featured on the newsletter where you talk about who they are and how they came to work at your company.
This helps people connect with your company in a way beyond just a place to shop. You’re helping them learn who you are as people and get to know you better.
Secondly, talk about your customers as well. Ask them to send in letters for you to publish or have a regular survey they can write in to give their input to.
People like to know that they’re opinions and their thoughts are being heard by a company. Newsletter printing gives you just such an opportunity to let them know that you hear what they’re saying and you care about keeping their business.
This is about developing a strong bond with your customers going beyond just you selling them products and them buying them. You’re creating a community with your newsletter that shows people who you are and helps your customers get to know each other.
None of this is particularly hard to implement, which is why if you’re going to be using newsletters anyways you might as well consider how to use them as effectively as you can.
The purpose of newsletter printing is to help develop that very kind of bond with your customers, and I applaud all of the companies who are making good use of this effective form of marketing. Something to remember though is that not all newsletters are made equal, and too often I see a lot of wasted opportunities because a company doesn’t use newsletter printing as best they could.
What I see the most in newsletters is a variety of different articles dealing aspects of what the company is planning. It will list upcoming sales and new products the company is pursuing. Often it deals with how good sales were on a particular month, and other innovations in the industry as a whole.
Now, all of this information is good. I’m not saying you shouldn’t write anything dealing with topics like this. What I do think though is that you can go beyond just a bit of information on your company.
The first thing to do is put a strong face on your company. Talk about your employees as well and what they’re doing. Have your employee of the month featured on the newsletter where you talk about who they are and how they came to work at your company.
This helps people connect with your company in a way beyond just a place to shop. You’re helping them learn who you are as people and get to know you better.
Secondly, talk about your customers as well. Ask them to send in letters for you to publish or have a regular survey they can write in to give their input to.
People like to know that they’re opinions and their thoughts are being heard by a company. Newsletter printing gives you just such an opportunity to let them know that you hear what they’re saying and you care about keeping their business.
This is about developing a strong bond with your customers going beyond just you selling them products and them buying them. You’re creating a community with your newsletter that shows people who you are and helps your customers get to know each other.
None of this is particularly hard to implement, which is why if you’re going to be using newsletters anyways you might as well consider how to use them as effectively as you can.
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